From the first customer request to engineer sign-off — one system for the office, the workshop floor, and out on site.
Customers stay informed. Engineers keep work moving. Admins see the whole picture.
Give customers their own portal to request work, track job progress and manage their vessels — all in one place.
When an admin enables vehicle sharing for a job, customers can see an ETA when tracking data is available; admins keep dispatch visibility.
Setup required: connect and enable your workshop’s FleetSmart account, link an assigned engineer and vehicle, then set a sharing window for the job.
Admins build and edit job-intake, diagnostics, checklist, and sign-off forms. Engineers complete assigned job forms; customers complete relevant intake and sign-off forms.
Every service, overhaul, and repair on one board — statuses, checklists, parts, and a workshop calendar your whole team works from.
Where vessel tracking is enabled and data is available, admins and engineers can check a vessel’s last reported location and status as work is planned and carried out.
Enterprise only. Link each vessel by MMSI or IMO; AIS positions depend on VesselAPI availability and coverage. See plans
Engineers get the day's jobs, checklists, and photo logging on their phone — built for the dockside, not the desk.
Release date: November
Engineers log hours against jobs and submit daily timesheets; admins review, correct, and export without chasing paper.
Engineers can raise an SOS from the field app when working alone. Admins receive an alert for duty-of-care visibility, even if location is unavailable.
Throughput, hours, and workload at a glance, so you can spot bottlenecks before they cost you a deadline.
Ask questions about your workshop in plain English — job status, parts holdups, scheduling — and let it file the busywork.
Available on Pro and Enterprise. See plans
Quotes, job updates, and reminders reach customers and engineers automatically, from your own branded sender.
| Without Workshop Pro | With Workshop Pro |
|---|---|
| Owners phone for updates | Owners follow progress in their own portal |
| Paper job sheets and checklists | Forms completed on the job, with photos |
| Vessel history in a filing cabinet | Every vessel's service history in one place |
| Timesheets chased on a Friday | Engineers book time to jobs as they go |
| Lone working on trust | SOS from the engineer app, with an alert to the office |
Sign up, name your company, and you're in — every new workshop starts with a 14-day free trial.
Add engineers, admins, and customers with the right access — alerts and timesheets reach the right people from day one.
Track work from request to sign-off while customers follow along in their own portal.
Priced per staff login, per month. Starter and Pro begin with a 14-day free trial — no credit card required. Enterprise is quoted for your workshop.
Yes. Vessels, units, service forms and customer fleets are part of the core system, not add-ons.
Yes. Each customer gets a portal to request work, follow progress and manage their vessels.
Yes, in any phone browser. An iPhone app for engineers is due in November.
Yes, on the Pro and Enterprise plans.
Starter is £49 per user per month, with a 14-day free trial and no card needed. Enterprise is priced on application.
Each workshop's data is kept separate, access follows each person's role, and customers only ever see their own vessels and jobs.
Start your free 14-day trial of Workshop Pro, then choose the subscription that suits your workshop.